Terms and Conditions

The website lets you explore possible destinations, itineraries, vessels and journey ideas and submit an inquiry. These are website-use terms. They are not, by themselves, a package-travel, vessel-charter, passenger-transport or other specific services contract.

A particular booking is governed by our tailored proposal, booking confirmation, contract and the terms of the identified service supplier. If those documents conflict with these general website terms, the specific booking documents prevail, subject always to mandatory consumer rights.

Using an inquiry button sends a request for contact and a proposal. It does not confirm a vessel, place, date or price, and creates no payment obligation. A reservation is confirmed only after you expressly accept the final proposal or sign a contract, meet the stated conditions, and receive confirmation from us or the clearly identified service supplier.

Depending on the proposal, Surf Life, UAB may act as contracting party, travel organiser, intermediary or booking coordinator, while a separate partner may provide the vessel, skipper, accommodation, transfer or another element. Our role, the contracting party and the principal suppliers must be clearly identified before you commit to pay.

If a proposal qualifies as a package or linked travel arrangement under applicable law, you will receive the mandatory standard information, organiser details, insolvency protection information and separate package terms before the contract is concluded.

• Descriptions, routes, photographs, dates and vessel models remain illustrative until included in a confirmed proposal.
• “From” prices, calculators and estimates are not final offers. The final price states what is included and identifies applicable taxes, deposits and additional costs.
• Vessels, cabins, crew and routes may become unavailable before confirmation. Obvious technical, typographical or calculation errors do not bind us; we will notify you and provide a corrected proposal.

By submitting an inquiry, you confirm that the contact details and material travel information are accurate, that you are entitled to act for fellow travellers, and that you are at least 18 years old. You must promptly tell us about changes that may affect a proposal or safety.

The website does not currently take payments. The payment schedule, currency, recipient, security deposit and payment method are set out in the tailored proposal or contract. Do not pay against an unverified or unclear request; if in doubt, confirm payment instructions by calling the official number shown on this website.

Rules for amendments, passenger substitutions, cancellation, no-shows and refunds depend on the selected service and are provided in the tailored proposal or contract before reservation. The general 14-day right of withdrawal for distance contracts does not automatically apply to accommodation, transport, vehicle rental, catering or leisure services supplied on a specific date or during a specific period; packages are subject to separate mandatory traveller rights.

Nothing in these terms limits a right that cannot be waived under applicable consumer or travel law.

Sailing depends on weather, sea conditions, port rules and the responsible skipper's decisions. The skipper may change a route, departure time or activity where reasonably necessary for the safety of people or the vessel. The consequences of such a change are assessed under the specific contract and mandatory traveller rights.

• You are responsible for valid passports or identity documents, visas, permits, health requirements and timely arrival unless agreed otherwise in writing.
• We recommend travel, medical, accident and cancellation insurance appropriate to the journey; any mandatory cover is identified in the booking documents.
• On board and at partner premises, you must follow lawful safety instructions from the skipper, crew and local provider and must not endanger people, property or the environment.

You must not disrupt the website, circumvent security, gain unauthorised access to administration systems, scrape data for commercial purposes, transmit malicious code, or use content unlawfully or deceptively. We may restrict access where reasonably necessary to protect the website, users or our rights.

The website's text, design, trade marks, selected photographs and other original content belong to us or are used with permission. You may view and retain content for personal, non-commercial use, but may not reproduce, distribute or use it commercially without prior written permission.

Links to partner, social-media and other third-party websites are provided for convenience. We do not control their content, availability, privacy practices or transactions that you independently enter into with them.

We take reasonable care to keep the website accurate and secure, but cannot promise uninterrupted access or that preliminary information will always be error-free. Responsibility for performance of a specific service is determined by its contract and applicable law. These terms do not exclude or limit liability that cannot lawfully be excluded, including liability for fraud or wilful misconduct, gross negligence, death or personal injury, and mandatory consumer rights.

Please first send complaints to info@yachtingplanet.eu, stating your name, booking or inquiry, and the outcome sought. We respond to a consumer's written complaint within 14 calendar days unless a shorter period is required by law.

If you are dissatisfied with the response or do not receive one in time, you may apply for out-of-court dispute resolution to the Lithuanian State Consumer Rights Protection Authority, A. Goštauto g. 12, 01108 Vilnius, Lithuania, or use the Consumer Rights Information System (VTIS). The former EU Online Dispute Resolution platform was discontinued on 20 July 2025.

Lithuanian law governs these terms. If you are a consumer, this choice does not remove mandatory protections of your country of habitual residence or restrict access to a competent court. We may update these terms; a new version applies after publication but does not change an already confirmed booking without a lawful basis.